Subject: [SLR-Mail] No.2596: Re: SLR Operations Center File Server From: ”Laing, Jason (Peraton) (US Person)” From nobody Thu Aug 1 00:00:19 2019 Content-Type: multipart/alternative; boundary=”_000_BL0PR0901MB4161552F7BCB62EB044B4254C1DF0BL0PR0901MB4161_” --_000_BL0PR0901MB4161552F7BCB62EB044B4254C1DF0BL0PR0901MB4161_ Content-Type: text/plain; charset=”us-ascii” Content-Transfer-Encoding: quoted-printable All, Almost all File Server connectivity and functionality has been restored, th= ough we do have one process that is being run manually run. This process w= ill be moved back into automation in the near future, and there should be n= o impact to users. Thank you, everyone, for your patience as we worked to = resolve this issue! Jason Laing SLR Operations Lead NASA Space Communications Network Services Office: 301.823.2631 [cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec] From: Laing, Jason (Peraton) (US Person) Sent: Monday, July 29, 2019 11:36 AM To: ilrs-ac@lists.nasa.gov; ilrs-aac@lists.nasa.gov; ilrs-sta@lists.nasa.go= v; slr-mail.dgfi@tum.de Cc: ilrs-cb@lists.nasa.gov; gsfc-cddis-ops@lists.nasa.gov; christian.schwat= ke@tum.de; Szwec, Christopher (Peraton) (US Person); Lamb, Rivers C. (GSFC-= 61A0) Subject: RE: SLR Operations Center File Server All, Work on the File Server is proceeding as expected: Currently, station perso= nnel should be able to access the SLR OC File Server, and SLR OC personnel = will be providing updated predictions to the stations later today. We´re still working to restore access for CDDIS deliveries, and expect that= will be back in place by Wednesday. If our timeline changes, I´ll be sure= to send a status update. Thank you for your patience as we work to restore access. Jason Laing SLR Operations Lead NASA Space Communications Network Services Office: 301.823.2631 [cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec] From: Laing, Jason (Peraton) (US Person) Sent: Friday, July 26, 2019 4:21 PM To: ilrs-ac@lists.nasa.gov; ilrs-aac@lists.n= asa.gov Cc: ilrs-cb@lists.nasa.gov; gsfc-cddis-ops@l= ists.nasa.gov; christian.schwatke@tum= .de; Szwec, Christopher (Peraton) (US Per= son) >; Lamb, Rivers C. (GSFC= -61A0) > Subject: SLR Operations Center File Server All, Yesterday, the SLR Data Operations Center experienced a crash on our File S= erver, the system used for receiving station observation data and sending p= roducts to CDDIS and other users. This outage was originally seen as inter= mittent connectivity failures, but by the end of the day yesterday, the Fil= e Server was almost entirely unusable. We´ve been working to resolve this problem for the past day, and while we´v= e been able to bring a new File Server online, we are currently in the proc= ess of configuring access for the system. That process should be complete = by Monday of next week for station operations personnel, and Wednesday of n= ext week for CDDIS file transfers. Please feel free to reach out to me or = the SLR OC at gsfc-slr-data-ops@lists.nasa.gov if you have any questions. Thank you, Jason Laing SLR Operations Lead NASA Space Communications Network Services Office (auto FWD to cell): 301.823.2631 [cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec] --_000_BL0PR0901MB4161552F7BCB62EB044B4254C1DF0BL0PR0901MB4161_ Content-Type: text/html; charset=”us-ascii” Content-Transfer-Encoding: quoted-printable

All,

 

Almost all File Server connectivity and functionalit= y has been restored, though we do have one process that is being run manual= ly run.  This process will be moved back into automation in the near f= uture, and there should be no impact to users.  Thank you, everyone, for your patience as we worked to resolv= e this issue!

 

Ja= son Laing

SLR Operations Lead

NASA Space Communicati= ons Network Services=

Office: 301.823.2631

=  

3D”cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec”

 

From: Laing, Jason (Peraton) (US Person)
Sent: Monday, July 29, 2019 11:36 AM
To: ilrs-ac@lists.nasa.gov; ilrs-aac@lists.nasa.gov; ilrs-sta@lists.= nasa.gov; slr-mail.dgfi@tum.de
Cc: ilrs-cb@lists.nasa.gov; gsfc-cddis-ops@lists.nasa.gov; christian= .schwatke@tum.de; Szwec, Christopher (Peraton) (US Person); Lamb, Rivers C.= (GSFC-61A0) <rivers.lamb@nasa.gov>
Subject: RE: SLR Operations Center File Server

 

All,

 

Work on the File Server is proceeding as expected: C= urrently, station personnel should be able to access the SLR OC File Server= , and SLR OC personnel will be providing updated predictions to the station= s later today.

 

We’re still working to restore access for CDDI= S deliveries, and expect that will be back in place by Wednesday.  If = our timeline changes, I’ll be sure to send a status update.

 

Thank you for your patience as we work to restore ac= cess. 

 

Ja= son Laing

SLR Operations Lead

NASA Space Communicati= ons Network Services

Office: 301.823.2631

=  

3D”cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec”

 

From: Laing, Jason (Peraton) (US Person)
Sent: Friday, July 26, 2019 4:21 PM
To: ilrs-ac@lists.nasa.gov= ; ilrs-aac@lists.nasa.gov
Cc: ilrs-cb@lists.nasa.gov= ; gsfc-cddis-ops@lists.nasa.gov; christian.schwatke@tum.de; Szwec, Christopher (Peraton) (US Person= ) <CSZWEC@peraton.com>; Lam= b, Rivers C. (GSFC-61A0) <rivers= .lamb@nasa.gov>
Subject: SLR Operations Center File Server

 

All,

 

Yesterday, the SLR Data Operations Center experience= d a crash on our File Server, the system used for receiving station observa= tion data and sending products to CDDIS and other users.  This outage = was originally seen as intermittent connectivity failures, but by the end of the day yesterday, the File Server was almost = entirely unusable. 

 

We’ve been working to resolve this problem for= the past day, and while we’ve been able to bring a new File Server o= nline, we are currently in the process of configuring access for the system= .  That process should be complete by Monday of next week for station operations personnel, and Wednesday of next week for= CDDIS file transfers.  Please feel free to reach out to me or the SLR= OC at gsfc-slr-data-ops@lists= .nasa.gov if you have any questions.  Thank you,

 

Ja= son Laing

SLR Operations Lead

NASA Space Communicati= ons Network Services

Office (auto FWD to ce= ll): 301.823.2631

=  

3D”cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec”=

 

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