Subject: [SLR-Mail] No.2616: SLR-OC Network Connectivity Issues From: ”Laing, Jason (Peraton) (US Person)” From nobody Tue Dec 17 00:00:19 2019 Content-Type: multipart/alternative; boundary=”_000_SN6PR09MB30372E01143046B1C95A6D11C1510SN6PR09MB3037namp_” --_000_SN6PR09MB30372E01143046B1C95A6D11C1510SN6PR09MB3037namp_ Content-Type: text/plain; charset=”us-ascii” Content-Transfer-Encoding: quoted-printable On Friday morning (12/13), SLR-OC realized that we had no network connectiv= ity between our operations environment and the outside world, and throughou= t the day, we worked with our service provider to determine that there is a= problem with provider-owned hardware. We´ve already scheduled a technicia= n to be onsite as soon as they are available, hopefully today (12/16), and = we are also investigating other options that might help with a faster recov= ery. SLR data and products are still available through the EDC and ILRS OC= FTP sites. Additional information will be provided as status changes at t= he SLR-OC. Thank you, Jason Laing NSGN Operations Lead NASA Space Exploration Network Services and Evolution Office: 301.823.2631 [cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec] --_000_SN6PR09MB30372E01143046B1C95A6D11C1510SN6PR09MB3037namp_ Content-Type: text/html; charset=”us-ascii” Content-Transfer-Encoding: quoted-printable

On Friday morning (12/13), SLR-OC realized that we h= ad no network connectivity between our operations environment and the outsi= de world, and throughout the day, we worked with our service provider to de= termine that there is a problem with provider-owned hardware.  We’ve already scheduled a technician = to be onsite as soon as they are available, hopefully today (12/16), and we= are also investigating other options that might help with a faster recover= y.  SLR data and products are still available through the EDC and ILRS OC FTP sites.  Additional information will b= e provided as status changes at the SLR-OC.

 

Thank you,

 

Ja= son Laing

NSGN Operations Lead

NASA Space Expl= oration Network Services and Evolution

Office: 301.823.2631

=  

3D”cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec”

 

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