Subject: [SLR-Mail] No.2461: REMINDER: NASA Earth Science Data and Services Survey for 2017 From: Noll, Carey E. (GSFC-61A0) Dear CDDIS Colleagues, I recently sent the CDDIS user community a message regarding the annual user survey conducted by the CFI Group on behalf of NASA. We have received some responses, so thank you to those who have participated. However, if you have not yet had a chance to participate, we ask you to please do so. The survey should only take 10 to 15 minutes of your time. It is important to our community to hear from you. If you have received the invitation, please take a few minutes to complete the survey. If you have not received a direct invitation and would like to take the survey, please send an email request to: surveyhelp@cfigroup.com Thank you in advance to all of you who are willing to spend a few minutes to complete the survey. Best regards, Carey. ----- Begin forwarded message: From: Carey Noll > Subject: NASA Earth Science Data and Services Survey for 2017 Date: September 15, 2017 at 8:31:35 AM EDT To: >, DORISMail DORISMail >, IVSMail >, >, >, > Cc: Carey Noll >, Lori Tyahla > Dear Colleague, Recently, some of you may have received an email from the CFI Group on behalf of NASA. This message asked you to complete a survey for users of NASA Earth science data and services, which includes the Crustal Dynamics Data Information System (CDDIS). The CDDIS is one of twelve NASA Earth Observing System Data and Information System (EOSDIS) science data centers evaluated by this survey. The purpose of this survey is to help NASA and the DAACs assess customer satisfaction and improve future services. Suggestions from past surveys have been implemented to improve the tools and services offered by the CDDIS. Please participate! Your feedback affects our future performance and helps to identify science needs. You will be able to take the survey for each DAAC you use. This is your opportunity to influence the priorities of the DAACs, including CDDIS. Thank you in advance to all of you who are willing to spend a few minutes to complete the survey. If you did not receive a survey and wish to complete one or know of someone who uses CDDIS and/or EOSDIS data and services who did not receive a survey, please contact surveyhelp@cfigroup.com The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction in the United States. NASA commissioned the CFI Group, an independent research and consulting organization, to conduct a brief survey to rate the products and services NASA currently provides from NASA´s EOSDIS data centers. Please consider responding to this survey; your input will help us to better serve our user community. Presentations of these results given to NASA Earth science are available at: https://earthdata.nasa.gov/about/system-performance/american-customer-satisfaction-index-reports Thank you in advance to all of you who are willing to spend a few minutes to complete the survey. Regards, Carey. ----- Ms. Carey Noll Manager, Crustal Dynamics Data Information System (CDDIS) Secretary, ILRS Central Bureau Secretary, GGOS Bureau for Networks and Observations NASA GSFC Code 61A Greenbelt, MD 20771 USA E-mail: Carey.Noll@nasa.gov Voice: (301) 614-6542 Fax: (301) 614-6015 WWW: https://cddis.nasa.gov ----- Ms. Carey Noll Manager, Crustal Dynamics Data Information System (CDDIS) Secretary, ILRS Central Bureau Secretary, GGOS Bureau for Networks and Observations NASA GSFC Code 61A Greenbelt, MD 20771 USA E-mail: Carey.Noll@nasa.gov Voice: (301) 614-6542 Fax: (301) 614-6015 WWW: http://cddis.nasa.gov Dear CDDIS Colleagues,

I recently sent the CDDIS user community a message regarding the 
annual user survey conducted by the CFI Group on behalf of NASA.
We have received some responses, so thank you to those who have
participated. However, if you have not yet had a chance to 
participate, we ask you to please do so. The survey should only
take 10 to 15 minutes of your time. It is important to our community 
to hear from you. If you have received the invitation, please take a 
few minutes to complete the survey. If you have not received a direct 
invitation and would like to take the survey, please send an email
request to: 

surveyhelp@cfigroup.com

Thank you in advance to all of you who are willing to spend a few 
minutes to complete the survey.

Best regards,
Carey.
-----
Begin forwarded message:

From: Carey Noll <carey.e.noll@nasa.gov>
Subject: NASA Earth Science Data and Services Survey for 2017
Date: September 15, 2017 at 8:31:35 AM EDT
To: <igsmail@igs.org>, DORISMail DORISMail <dorismail@cls.fr>, IVSMail <ivsmail@ivscc.gsfc.nasa.gov>, <slr-mail.dgfi@tum.de>, <ilrs@lists.nasa.gov>, <central_bureau@iers.org>
Cc: Carey Noll <carey.noll@nasa.gov>, Lori Tyahla <LTyahla@sgt-inc.com>

Dear Colleague,

Recently, some of you may have received an email from the CFI Group on
behalf of NASA. This message asked you to complete a survey for users of
NASA Earth science data and services, which includes the Crustal
Dynamics Data Information System (CDDIS). The CDDIS is one of twelve
NASA Earth Observing System Data and Information System (EOSDIS) science
data centers evaluated by this survey. The purpose of this survey is to
help NASA and the DAACs assess customer satisfaction and improve future
services. Suggestions from past surveys have been implemented to improve
the tools and services offered by the CDDIS.

Please participate! Your feedback affects our future performance and
helps to identify science needs. You will be able to take the survey for
each DAAC you use. This is your opportunity to influence the priorities
of the DAACs, including CDDIS. Thank you in advance to all of you who are
willing to spend a few minutes to complete the survey.

If you did not receive a survey and wish to complete one or know of
someone who uses CDDIS and/or EOSDIS data and services who did not receive
a survey, please contact

surveyhelp@cfigroup.com

The American Customer Satisfaction Index (ACSI) is the only national
cross-industry measure of customer satisfaction in the United States.
NASA commissioned the CFI Group, an independent research and consulting
organization, to conduct a brief survey to rate the products and
services NASA currently provides from NASA´s EOSDIS data centers. Please
consider responding to this survey; your input will help us to better
serve our user community.

Presentations of these results given to NASA Earth science are available at:

https://earthdata.nasa.gov/about/system-performance/american-customer-satisfaction-index-reports

Thank you in advance to all of you who are willing to spend a few minutes
to complete the survey.

Regards,
Carey.
-----
Ms. Carey Noll
Manager, Crustal Dynamics Data Information System (CDDIS)
Secretary, ILRS Central Bureau
Secretary, GGOS Bureau for Networks and Observations

NASA GSFC
Code 61A
Greenbelt, MD 20771
USA

E-mail:  Carey.Noll@nasa.gov
Voice: (301) 614-6542
Fax: (301) 614-6015
WWW:  https://cddis.nasa.gov




-----
Ms. Carey Noll
Manager, Crustal Dynamics Data Information System (CDDIS)
Secretary, ILRS Central Bureau
Secretary, GGOS Bureau for Networks and Observations

NASA GSFC
Code 61A
Greenbelt, MD 20771
USA

E-mail:  Carey.Noll@nasa.gov
Voice: (301) 614-6542
Fax: (301) 614-6015
WWW:  http://cddis.nasa.gov