Subject: [SLR-Mail] No.2594: Re: SLR Operations Center File Server From: Laing, Jason (Peraton) (US Person) All, Work on the File Server is proceeding as expected: Currently, station personnel should be able to access the SLR OC File Server, and SLR OC personnel will be providing updated predictions to the stations later today. We`re still working to restore access for CDDIS deliveries, and expect that will be back in place by Wednesday. If our timeline changes, I`ll be sure to send a status update. Thank you for your patience as we work to restore access. Jason Laing SLR Operations Lead NASA Space Communications Network Services Office: 301.823.2631 [cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec] From: Laing, Jason (Peraton) (US Person) Sent: Friday, July 26, 2019 4:21 PM To: ilrs-ac@lists.nasa.gov; ilrs-aac@lists.nasa.gov Cc: ilrs-cb@lists.nasa.gov; gsfc-cddis-ops@lists.nasa.gov; christian.schwatke@tum.de; Szwec, Christopher (Peraton) (US Person) ; Lamb, Rivers C. (GSFC-61A0) Subject: SLR Operations Center File Server All, Yesterday, the SLR Data Operations Center experienced a crash on our File Server, the system used for receiving station observation data and sending products to CDDIS and other users. This outage was originally seen as intermittent connectivity failures, but by the end of the day yesterday, the File Server was almost entirely unusable. We`ve been working to resolve this problem for the past day, and while we`ve been able to bring a new File Server online, we are currently in the process of configuring access for the system. That process should be complete by Monday of next week for station operations personnel, and Wednesday of next week for CDDIS file transfers. Please feel free to reach out to me or the SLR OC at gsfc-slr-data-ops@lists.nasa.gov if you have any questions. Thank you, Jason Laing SLR Operations Lead NASA Space Communications Network Services Office (auto FWD to cell): 301.823.2631 [cid:98ed86a0-1194-415e-a37c-2bd9b595f8ec]