| Date: | 2011-12-13 20:11:25 | |
| Sender: | Labrecque, John (HQ-DK000) <john.labrecque@nasa.gov> | |
| Subject: | [SLR-Mail] No.2034: Re: SLR Operations Center Network is Operations at 20:00 GMT 12 December 2011 | |
| Author: | Nikki Desch, ITT Exelis SLR Operations Center | |
| Content: | What is happening here? John From: Erricos Pavlis Date: Tue, 13 Dec 2011 12:54:25 -0600 To: ”Desch, Nikki - IS” Cc: ODIN Subject: Re: [SLR-Mail] No.2031: SLR Operations Center Network is Operations at 20:00 GMT 12 December 2011 Nikki, All, The situation is rather dire due to this latest loss of data. As you can see in the attached daily analysis report, there are hardly any data for Dec. 10 and NO DATA AT ALL for Dec. 11 and 12. As a result, our analysis fails to produce any meaningful results for these dates and was disqualified from the official ILRS combination. I understand to some extent that there was a problem on Dec. 10, but here we are on Dec. 13 and the data are still not online. If this is not corrected to ensure that it does not happen again, we will have to switch to using the European Data Center, which will in effect mean that ALL ILRS ACs will depend on a single data center. I find this unacceptable when NASA spends money to support a US-based center. ecp On Dec 12, 2011, at 3:45 PM, Desch, Nikki - IS wrote: > ******************************************************************************** > SLR Electronic Mail 2011-12-13 08:42:51 UTC Message No. 2031 > ******************************************************************************** > Author: Nikki Desch, ITT Exelis SLR Operations Center > > Dear Colleagues, > > The SLR Operations Center is operational again as of 20:00 GMT on 12 December 2011. > The official downtime was between 15:00 GMT on 10 December 2011 and 20:00 GMT on 12 December 2011. All hardware problems have been resolved. All data taken during that time period will soon be processed and available. > > We apologize for the inconvenience and thank you for your patience. Please let me know if you have any questions. > > Thank you, > > Nikki Desch > SLR Operations Center > > This e-mail and any files transmitted with it may be proprietary and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the sender. > Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Exelis Inc. The recipient should check this e-mail and any attachments for the presence of viruses. Exelis Inc. accepts no liability for any damage caused by any virus transmitted by this e-mail. > ******************************************************************************** +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Dr. Erricos C. Pavlis Phone:+1 (410) 455-5832 Research Scientist FAX: +1 (410) 455-5868 US Mobile: +1-240-381-9879 EU Mobile: +30-694-241-5079 Chair, ILRS Analysis Working Group Goddard Earth Science and Technology Center, (GEST/UMBC) University of Maryland, Baltimore County & NASA Goddard Academic IV Wing A Suite 114E 1000 Hilltop Circle Baltimore, Maryland U S A 21250 epavlis@umbc.edu +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ What is happening here? John From: Erricos Pavlis <epavlis@umbc.edu> Date: Tue, 13 Dec 2011 12:54:25 -0600 To: ”Desch, Nikki - IS” <Nikki.Desch@exelisinc.com> Cc: ODIN <john.labrecque@nasa.gov>, ”Carter, David L. (GSFC-4530)” <david.l.carter@nasa.gov>, ”Ruseau, Kit - IS” <Kit.Ruseau@exelisinc.com>, ”Kim, John K - IS” <John.Kim2@exelisinc.com>, ”McDiarmid, Michael - IS” <Michael.McDiarmid@exelisinc.com>, ”Dube, Maurice P. (GSFC-690.1)[SCIENCE SYSTEMS AND APPLICATIONS, INC.]” <maurice.p.dube@nasa.gov>, ”MCCORMICK, DAVID R. (GSFC-4530)” <david.r.mccormick@nasa.gov>, ”Varghese, Thomas - IS.CONTRACTOR” <Tom.Varghese.Contractor@exelisinc.com>, ”Burns, Mark - IS” <Mark.Burns@exelisinc.com>, ”Sutey, William - IS” <William.Sutey@exelisinc.com>, ”Casey, Taylor - IS.CONTRACTOR” <taylor.casey.contractor@exelisinc.com>, ”Mcgarry, Jan F. (GSFC-6940)” <jan.f.mcgarry@nasa.gov>, ”EMERSON, CURTIS (GSFC-4530)” <curtis.m.emerson@nasa.gov>, ”Harman, Chip - IS” <Chip.Harman@exelisinc.com>, SLR-Mail <slrmail@dgfi.badw.de> Subject: Re: [SLR-Mail] No.2031: SLR Operations Center Network is Operations at 20:00 GMT 12 December 2011 Nikki, All, The situation is rather dire due to this latest loss of data. As you can see in the attached daily analysis report, there are hardly any data for Dec. 10 and NO DATA AT ALL for Dec. 11 and 12. As a result, our analysis fails to produce any meaningful results for these dates and was disqualified from the official ILRS combination. I understand to some extent that there was a problem on Dec. 10, but here we are on Dec. 13 and the data are still not online. If this is not corrected to ensure that it does not happen again, we will have to switch to using the European Data Center, which will in effect mean that ALL ILRS ACs will depend on a single data center. I find this unacceptable when NASA spends money to support a US-based center. ecp On Dec 12, 2011, at 3:45 PM, Desch, Nikki - IS wrote: > ******************************************************************************** > SLR Electronic Mail 2011-12-13 08:42:51 UTC Message No. 2031 > ******************************************************************************** > Author: Nikki Desch, ITT Exelis SLR Operations Center > > Dear Colleagues, > > The SLR Operations Center is operational again as of 20:00 GMT on 12 December 2011. > The official downtime was between 15:00 GMT on 10 December 2011 and 20:00 GMT on 12 December 2011. All hardware problems have been resolved. All data taken during that time period will soon be processed and available. > > We apologize for the inconvenience and thank you for your patience. Please let me know if you have any questions. > > Thank you, > > Nikki Desch > SLR Operations Center > > This e-mail and any files transmitted with it may be proprietary and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the sender. > Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of Exelis Inc. The recipient should check this e-mail and any attachments for the presence of viruses. Exelis Inc. accepts no liability for any damage caused by any virus transmitted by this e-mail. > ******************************************************************************** +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Dr. Erricos C. Pavlis Phone:+1 (410) 455-5832 Research Scientist FAX: +1 (410) 455-5868 US Mobile: +1-240-381-9879 EU Mobile: +30-694-241-5079 Chair, ILRS Analysis Working Group Goddard Earth Science and Technology Center, (GEST/UMBC) University of Maryland, Baltimore County & NASA Goddard Academic IV Wing A Suite 114E 1000 Hilltop Circle Baltimore, Maryland U S A 21250 epavlis@umbc.edu +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ |