From: Erricos C. Pavlis [mailto:epavlis@umbc.edu]
Sent: Tuesday, December 13, 2011 1:54 PM
To: Desch, Nikki - IS
Cc: John LaBrecque; David Carter; Ruseau, Kit - IS; Kim, John K - IS; McDiarmid, Michael - IS; Maury Dube; DAVID R. (GSFC-4530) MCCORMICK; Varghese, Thomas - IS.CONTRACTOR; Burns, Mark - IS; Sutey, William - IS; Casey, Taylor - IS.CONTRACTOR; Jan F. (GSFC-6940) Mcgarry; Curtis M. (GSFC-4530) Emerson; Harman, Chip - IS; SLR-Mail
Subject: Re: [SLR-Mail] No.2031: SLR Operations Center Network is Operations at 20:00 GMT 12 December 2011
Importance: High

Nikki, All,

The situation is rather dire due to this latest loss of data. As you can see in the attached daily analysis report, there are hardly any data for Dec. 10 and NO DATA AT ALL for Dec. 11 and 12. As a result, our analysis fails to produce any meaningful results for these dates and was disqualified from the official ILRS combination. I understand to some extent that there was a problem on Dec. 10, but here we are on Dec. 13 and the data are still not online. If this is not corrected to ensure that it does not happen again, we will have to switch to using the European Data Center, which will in effect mean that ALL ILRS ACs will depend on a single data center. I find this unacceptable when NASA spends money to support a US-based center.

ecp

On Dec 12, 2011, at 3:45 PM, Desch, Nikki - IS wrote:

> ********************************************************************************
> SLR Electronic Mail          2011-12-13 08:42:51 UTC           Message No.  2031
> ********************************************************************************
> Author:  Nikki Desch, ITT Exelis SLR Operations Center
> 
> Dear Colleagues,
> 
> The SLR Operations Center is operational again as of 20:00 GMT on 12 December 2011.
> The official downtime was between 15:00 GMT on 10 December 2011 and 20:00 GMT on 12 December 2011.   All hardware problems have been resolved.  All data taken during that time period will soon be processed and available.
> 
> We apologize for the inconvenience and thank you for your patience.  Please let me know if you have any questions.
> 
> Thank you,
> 
> Nikki Desch
> SLR Operations Center
>
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  Dr. Erricos C. Pavlis               Phone:+1 (410) 455-5832
  Research Scientist                  FAX:  +1 (410) 455-5868
                              US Mobile:      +1-240-381-9879
                               EU Mobile:    +30-694-241-5079
 
  Chair, ILRS Analysis Working Group

  Goddard Earth Science and Technology Center, (GEST/UMBC)
  University of Maryland, Baltimore County & NASA Goddard
  Academic IV  Wing A  Suite 114E
  1000 Hilltop Circle
  Baltimore, Maryland
  U S A    21250                            epavlis@umbc.edu

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