Begin forwarded message:

From:
Carey Noll <carey.e.noll@nasa.gov>

Subject:
NASA Earth Science Data and Services Survey for 2017

Date:
September 15, 2017 at 8:31:35 AM EDT

To:
<igsmail@igs.org>, DORISMail DORISMail <dorismail@cls.fr>,
IVSMail <ivsmail@ivscc.gsfc.nasa.gov>, <slr-mail.dgfi@tum.de>, <ilrs@lists.nasa.gov>, <central_bureau@iers.org>

Cc:
Carey Noll <carey.noll@nasa.gov>, Lori Tyahla <LTyahla@sgt-inc.com>

Dear Colleague,



Recently, some of you may have received an email from the CFI Group on

behalf of NASA. This message asked you to complete a survey for users of

NASA Earth science data and services, which includes the Crustal

Dynamics Data Information System (CDDIS). The CDDIS is one of twelve

NASA Earth Observing System Data and Information System (EOSDIS) science

data centers evaluated by this survey. The purpose of this survey is to

help NASA and the DAACs assess customer satisfaction and improve future

services. Suggestions from past surveys have been implemented to improve

the tools and services offered by the CDDIS.



Please participate! Your feedback affects our future performance and

helps to identify science needs. You will be able to take the survey for

each DAAC you use. This is your opportunity to influence the priorities

of the DAACs, including CDDIS. Thank you in advance to all of you who are

willing to spend a few minutes to complete the survey.



If you did not receive a survey and wish to complete one or know of

someone who uses CDDIS and/or EOSDIS data and services who did not receive

a survey, please contact



surveyhelp@cfigroup.com



The American Customer Satisfaction Index (ACSI) is the only national

cross-industry measure of customer satisfaction in the United States.

NASA commissioned the CFI Group, an independent research and consulting

organization, to conduct a brief survey to rate the products and

services NASA currently provides from NASA´s EOSDIS data centers. Please

consider responding to this survey; your input will help us to better

serve our user community.



Presentations of these results given to NASA Earth science are available at:



https://earthdata.nasa.gov/about/system-performance/american-customer-satisfaction-index-reports



Thank you in advance to all of you who are willing to spend a few minutes

to complete the survey.



Regards,

Carey.

-----

Ms. Carey Noll

Manager, Crustal Dynamics Data Information System (CDDIS)

Secretary, ILRS Central Bureau

Secretary, GGOS Bureau for Networks and Observations



NASA GSFC

Code 61A

Greenbelt, MD 20771

USA



E-mail:  Carey.Noll@nasa.gov

Voice: (301) 614-6542

Fax: (301) 614-6015

WWW:  https://cddis.nasa.gov