| Date: | 2019-10-08 20:35:56 | |
| Sender: | ”Noll, Carey E. (GSFC-61A0)” <carey.e.noll@nasa.gov> | |
| Subject: | [SLR-Mail] No.2604: NASA Earth Science Data and Services Survey for 2019 | |
| Author: | unknown | |
| Content: | Dear Colleagues, Recently, some of you may have received an email from the CFI Group on behalf of NASA. This message asked you to complete the NASA EOSDIS Annual Customer Satisfaction Survey 2019. This survey is directed to users of NASA Earth science data and services, which includes the Crustal Dynamics Data Information System (CDDIS). The CDDIS is one of twelve NASA Earth Observing System Data and Information System (EOSDIS) science data centers evaluated by this survey. The purpose of this survey is to help NASA and the DAACs assess customer satisfaction and improve future services. Suggestions from past surveys have been implemented to improve the tools and services offered by the CDDIS. Please participate! Your feedback affects our future performance and helps to identify science needs. You will be able to take the survey for each DAAC you use. This is your opportunity to influence the priorities of the DAACs, including CDDIS. Thank you in advance to all of you who are willing to spend a few minutes to complete the survey. If you did not receive a survey and wish to complete one or know of someone who uses CDDIS and/or EOSDIS data and services who did not receive a survey, please contact NASASurvey@cfigroup.com The American Customer Satisfaction Index (ACSI) is the only national cross-industry measure of customer satisfaction in the United States. NASA commissioned the CFI Group, an independent research and consulting organization, to conduct a brief survey to rate the products and services NASA currently provides from NASA´s EOSDIS data centers. Please consider responding to this survey; your input will help us to better serve our user community. Presentations of these results given to NASA Earth science are available at: https://earthdata.nasa.gov/about/system-performance/american-customer-satisfaction-index-reports Thank you in advance to all of you who are willing to spend a few minutes to complete the survey. Carey. ----- Ms. Carey Noll Manager, Crustal Dynamics Data Information System (CDDIS) Secretary, ILRS Central Bureau Secretary, GGOS Bureau for Networks and Observations NASA GSFC Code 61A Greenbelt, MD 20771 USA E-mail: Carey.Noll@nasa.gov Voice: (301) 614-6542 Fax: (301) 614-6015 WWW: https://cddis.nasa.gov |