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SLR-Mail No.2616

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Date:2019-12-16 15:01:16
Sender:&#8221;Laing, Jason (Peraton) (US Person)&#8221; <jlaing@peraton.com>
Subject:[SLR-Mail] No.2616: SLR-OC Network Connectivity Issues
Author:unknown
Content:From nobody Tue Dec 17 00:00:19 2019
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On Friday morning (12/13), SLR-OC realized that we had no network connectiv=
ity between our operations environment and the outside world, and throughou=
t the day, we worked with our service provider to determine that there is a=
problem with provider-owned hardware. We´ve already scheduled a technicia=
n to be onsite as soon as they are available, hopefully today (12/16), and =
we are also investigating other options that might help with a faster recov=
ery. SLR data and products are still available through the EDC and ILRS OC=
FTP sites. Additional information will be provided as status changes at t=
he SLR-OC.

Thank you,

Jason Laing
NSGN Operations Lead
NASA Space Exploration Network Services and Evolution
Office: 301.823.2631

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On Friday morning (12/13), SLR-OC realized that we h=
ad no network connectivity between our operations environment and the outsi=
de world, and throughout the day, we worked with our service provider to de=
termine that there is a problem with
provider-owned hardware.  We’ve already scheduled a technician =
to be onsite as soon as they are available, hopefully today (12/16), and we=
are also investigating other options that might help with a faster recover=
y.  SLR data and products are still available
through the EDC and ILRS OC FTP sites.  Additional information will b=
e provided as status changes at the SLR-OC.


 


Thank you,


 


Ja=
son Laing


NSGN e=3D”color:#00B0F0”>Operations Leadpan>


NASA Space Expl=
oration Network Services and Evolutiono:p>


Office: 301.823.2631:p>


=
 


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